Eight crew members of a cruise ship moored in the Firth of Forth have tested positive for coronavirus. A cruise firm is to shed a third of its UK head office staff because of the impact of Covid-19. We are committed to providing our customers with quality and stress-free holidays. There are currently 22 guests and 21 crew members in isolation after displaying coronavirus symptoms. Our Captains, officers and crew love nothing more than exploring the world with you, so this year really has been like no other. Fred Olsen Cruise Lines, which operates the vessel, confirmed four aircraft had landed in Cuba ready for the rescue operation. Fred Olsen passengers who have been quarantined on Braemar due to coronavirus will be repatriated back to the UK today (18 March).. After being denied entry to a number of ports, it has now come alongside in Port of Mariel, Havana, Cuba. We are committed to providing our customers with quality and stress-free holidays. Enhanced health screening procedures have been put in place at arrival and departure areas in many countries. We know that the Government will be regularly updating their traffic light system. I booked through a travel agent – what do I do?We will be contacting all guests to notify them of the options available to them. All 682 guests currently on board will fly back to the UK. While our ships have been in Rosyth, we've had much work to do to ensure they remain ready to sail as soon as the time is right. Olsen Cruise Lines has taken the difficult decision to pause our cruise operations for a period of time, as many other cruise operators have done. Fred. The line will be assessing all upcoming cruises from May 23 in date order. Our Booking Reassurance Guarantee has been expanded, we are focusing the guarantee on 2020 sailings and guest can now transfer to any other cruise on sale (202,2021 or 2022) cruise as long as you give a minimum of 14 days notice. All Rights Reserved. Over the last few months, we have been working with the Government, other UK cruise lines and our industry body to review and agree our back in service dates. As borders began to close around the world, we were all […] Braemar Caribbean coronavirus Cruise Dominican Republic Fred Olsen ocean Olsen Travel are aware of the outbreaks of Covid 19 (Coronavirus) in various destinations around the world. Olsen Cruise Lines . If you are looking for information about our exciting 'Welcome Back Cruises', we have answered some frequently asked questions, which we think will be helpful -. Traditional small ship operator Fred Olsen Cruise Lines has turned to virtual cruising as the COVID-19 crisis continues to prevent ships from sailing. At present we have taken the decision to cancel all cruises on Borealis until July, Bolette until August and Balmoral until September. Fred Olsen Cruise Lines employs up to 150 people as part of its shoreside operations in Ipswich, Suffolk. Unfortunately you cannot transfer any future cruise vouchers to existing bookings as they are only valid for new bookings.How can I get a refund?We are sorry to hear you don’t wish to transfer to another cruise with us. Olsen Windcarrier describes their approach to this challenge, and thanks their marine crew for their response. Receive our Fred. Book with confidence. Join our new commenting forum. Our Reservations team are available as usual on the number 0800 0355 052, (9am - 5pm Mon to Fri) for guests who wish to make a booking or transfer their cruise holiday with us. Covid 19 (Coronavirus) Update. Fred. When will you confirm Balmoral’s restart date?We have cancelled all sailings on Balmoral up until 4th September. Disembarking when your ship's at anchor is a very different experience to when it's docked portside. https://www.fredolsencruises.com/travel-confidence. All guests who have a booking on these cruises will be notified in cruise order over the coming weeks, and provided with a number of options including a no-quibble refund as part of our Plain Sailing Guarantee. It is his passion and attention to the smallest detail that ensures a wonderful journey, each time you sail with us. Fred Olsen Cruise Lines is extending the cancellation of sailings to an unspecified date beyond May 23 in the wake of the ongoing coronavirus pandemic. Oops! Coronavirus: Fred Olsen goes virtual as COVID-19 prevents sailings. Olsen Jnr, is very hands on. Managing director Peter Deer, said it … More than 600 passengers from the UK have been left stranded on a Braemar cruise liner. MS Amsterdam was the 4th (and last) R-class ship of Holland America Line, with sisterships ms Rotterdam (Borealis), and also ms Zaandam and ms Volendam.. Read more about {{Operator Name}}'s Health and Safety protocols. You can still however e-mail them on guest.services@fredolsen.co.uk. The 2000-built (as "MS Amsterdam") cruise ship MS Bolette is the latest addition to the Fred Olsen Cruise Line's fleet - together with MS Borealis (fka MS Rotterdam). Can I transfer my funds to another existing booking? If you wish to take advantage of the transfer offers, we can hold your money and any Future Cruise Vouchers for you for up to 24 months. During this time, you can transfer to any cruise on sale (including 2022, 2023 and 2024 cruises which launch during that time).Why is Braemar being laid-up for the entire year in 2021?Braemar typically operates our Mediterranean and Caribbean fly-cruise programmes. Olsen Cruise Lines 2021. More about P&O cruises Fred Olsen Cunard Coronavirus. Mon-Sat: We continue to follow the relevant Foreign and Commonwealth Office advice for all destinations our customers are travelling to. Posted by Lee Hayhurst on Apr 16th, 2020 at 17:07. Should the Foreign and Commonwealth Office change to advise against travel for any of our customers, we will be in contact to discuss your options. Please call our reservations team on 0800 0355 122 and select option 2. Fred Olsen ship Braemar will set sail to Cuba where all guests will be repatriated back to the UK by air, the cruise line has confirmed.. Captain Jozo Glavic picked up the anchor at 9am local time (1pm UK time) to begin the passage to Cuba. Along with many other cruise and travel companies, Fred. We believe that initially it may be more complex for us to operate the planned fly cruise programme and we will therefore instead focus on our extensive ex-UK itineraries during 2021.The team here are already busy working on a host of exciting and immersive cruises for her return in Spring 2022 which make the most of her smaller size, these will be announced as part of our 2022/23 itinerary launch in March 2021.Why have you cancelled all of Balmoral’s sailings for this summer, when the Government has given approval for cruise to restart in England?While the Government’s ‘green list’ has provided some clarity on destinations Brits can visit this summer, the options are limited, and there is still a lot of uncertainty around the countries that we may be able to visit this year. Olsen's goal has always been to connect the islands of the archipelago via the shortest routes, at the same time offering maximum speed and … Following this call, our team will send you a secure online form to complete so that your refund can be processed as quickly as possible.How can I get in touch?Our Guest Services telephone line is temporarily closed to allow for the team to focus on processing the high volume of cruise cancellation, refunds and transfer requests. Fred. Once you have received further details from us, please contact your travel agent who will be able to update your booking for you.What do I get if my cruise is cancelled?If your cruise is cancelled, we will write to you with details of your options at that time.What cruises can I transfer to?You can transfer to any cruise currently on sale. Something went wrong while submitting the form. All Rights Reserved. Source: Fred. Fred Olsen has said all its ships meet the highest standards of health, safety and hygiene at all times. Booking Reassurance Guarantee UPDATE : 25/03/20. Additionally, on December 7, 2020, Fred. We are committed to providing our customers with quality and stress-free holidays. Our Chairman, Fred. © Fred. We continue to follow the relevant Foreign and Commonwealth Office advice for all destinations our customers are travelling to. As we are members of ABTA and hold CLIA membership we are kept fully up to date with the latest happenings. Olsen Travel Newsletters: Thank you! Coronavirus: Fred Olsen Cruise Lines to shed '50 staff' BBC | 30d. Olsen has said it “will not resume cruising until we know that it is safe for us to do so” due to the coronavirus crisis. The first flight was set to depart at 6 p.m. local time. 8 crew on the Fred Olsen Cruise Line's ship Black Watch have tested positive for Coronavirus (COVID-19) and results are awaited for further 6. Olsen Travel are aware of the outbreaks of Covid 19 (Coronavirus) in various destinations around the world. We want you to book your cruise with us with complete confidence. Here are our latest cancellation updates. Olsen Cruise Lines has launched a new ‘Booking Reassurance Guarantee’ for guests who are concerned about their travel plans as a result of Coronavirus, allowing them to cancel their cruise with no penalty and change to another sailing in the same year, for all new bookings made by 5 th May inclusive.. Travellers are advised to read the FCO travel advice for the country they are travelling to, which includes entry requirements and a link through to the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website that provides specific travel health advice for countries. 9am - 5pm, Sunday: The first five sailings by … Fred Olsen Cruises latest news and updates - Fred Olsen ships, holiday deals, destinations and more ... Coronavirus: Cruise ship with confirmed cases stranded in Carribean - 600 Britons on board. Olsen Cruise Lines 2021. Some useful information regarding travelling can be found here, https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public, https://www.worldometers.info/coronavirus/, Future cruise credit valid until: {{FCC Valid until}}. Olsen Cruise Holidays As a family-run cruise line, we really take your experience personally. Fred Olsen's cruise holidays are cancelled until the end of June 2021 due to ongoing travel restrictions during the pandemic mirror Load mobile navigation COVID-19 The operators of heavy lift vessels working on the other side of the world faced tremendous challenges when the COVID 19 pandemic moved normality into new territory. Olsen Travel are aware of the outbreaks of Covid 19 (Coronavirus) in various destinations around the world. As a result, we will continue with our restart plans for new ships Borealis and Bolette, with a view to bringing Balmoral back into service a little later than originally planned, once we have more clarity on where we will be able to sail from and to. With the good news about vaccines, advanced testing and the detailed planning that we have been doing, we are now able to start looking forward with more confidence. Olsen is facing challenging times in our industry. Braemar’s cruises will be cancelled up until Spring 2022. Travellers should comply with these processes and take relevant preventative measures to reduce the risk of exposure. The treatment of the crew is being managed onboard with no plans for anyone to disembark. Getting ashore in this instance often involves the use of the ship's tender, which is accessed via the steps of a secure gangway. Black Watch is one of company's 4 liners currently anchored in Firth of Forth (near Port Rosyth-Edinburgh (Scotland), all being passenger-free … closed. The ‘Booking Reassurance Guarantee’ will enable all guests who book a Fred. Whether you are currently seeking that perfect getaway, or are looking ahead to your upcoming holiday, you may have some questions about how your holiday may be affected by ongoing world events. Fred. Due to the Coronavirus crisis, Fred Olsen Cruise Lines suspended the entire fleet's passenger shipping operations (all vessels - ocean and riverboats) cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through June 30, 2021.River- and ocean fleets operations were planned to resume on October 24 but were eventually cancelled. Olsen Cruise Lines* on Sunday said its 929-passenger Braemar was at anchor about 25 miles off the coast of Freeport, Bahamas, while diplomatic efforts involving the U.K. government were underway to find a way to get passengers off … Previously, Fred. Fred Olsen has revealed plans to restart cruise holidays in July, including maiden voyages for new ships Borealis and Bolette. We expect to be able to finalise our plans for Balmoral’s return to sailing once we have a better idea of which countries we may be able to travel to later in the year. Olsen Jnr himself insists each and every booking is covered with his Enjoyment Promise. Our journey planners are working hard on some exciting new sailings, and we can’t wait to welcome our guests back on board Balmoral in both Newcastle and Rosyth again in the not too distant future. G Adventures Fred. We will, of course, communicate any updates on Balmoral’s return to service to our guests.Can I transfer my funds to another existing booking?Yes you can, please let our Guest Services team know that this is what you would like to do. Fred Olsen said it had raised the level of sanitisation across its fleet in addition to health questionnaires and “non-invasive” screening for guests and ship visitors. This is in light of the recent announcement from the UK Government, which advises those aged over 70, … Since the founding of the company, Ferry Gomera, S.A., in 1974, Fred. Fred Olsen’s four ocean vessels are moored in the Firth of Forth north of Edinburgh. A cruise firm is to shed a third of its UK head office staff because of the impact of Covid-19. Fred. Fred. Fred. Olsen confirmed it would cancel its entire 2021 river cruise season aboard Brabant in order to focus on its oceangoing operations. Your submission has been received! Eight crew members on a Fred Olsen cruise liner anchored in the Firth of Forth have contracted coronavirus while test results are being awaited on six more.. Olsen has firmly stood by his resolve to develop maritime links in the Canary Islands Fred. A British cruise ship in the Bahamas that is experiencing an outbreak of the new coronavirus is scrambling to find a port that will allow it to dock.. Fred. 2020 was definitely not the year any of us had planned! WILLEMSTAD - Following five people on board its cruise ship Braemar testing positive for coronavirus (covid-19), Fred Olsen Cruise Lines has issued a statement. It means that if within 48 hours of sailing, you are not enjoying your ocean cruise, we will arrange to take you home at our expense and give you a full refund. Olsen Cruise Lines, said: That’s why Fred. We continue to follow the relevant Foreign and Commonwealth Office advice for all destinations our customers are travelling to. The line said it had made the decision “in light of the recent announcement from the UK government”, which advised over-70s with underlying health issues not to take cruise holidays. This was not an easy decision however, she typically sails our extensive Mediterranean and Caribbean fly-cruise programme which we believe may be more complex for us to operate during 2021. Meanwhile, our Ipswich team have been working hard from home to make sure our service continues in the way you expect. © Fred. Why has my cruise from Newcastle to Iceland been cancelled, when Iceland is on the Government’s ‘green list’?Whilst Iceland is on the green list, there are only a small number of other destinations outside of Iceland that we are able to cruise to. Olsen Cruise Lines has confirmed that it will be extending its pause in sailings beyond 23 rd May 2020 in the wake of the ongoing coronavirus pandemic.. Peter Deer, Managing Director at Fred. 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