There’s no question that millennials and younger generations take a lot of flak from Boomers and Gen X’ers for doing things differently that they did “back in the day.” But come on, not everything should be taken as a personal affront – like how the youth respond to “thank you”. It could also mean ‘yes, I can do it’ , and is seen as a way of saying ‘This is easy, I can do it, and it doesn’t pose any problems’ . And if you respond to my “Thank you, John, for going out of your way to pick up my extra bags” with “No problem” or “It was nothing,” I could easily feel that you are denying that I should thank you, or that it really was a problem, however slight. I don't think saying "No Problem" or "It's all right" is good. Listen, today's young people: If you want to infuriate someone born before 1980, just keep telling him "No problem" when they ask you to do something that is most certainly NOT a problem. No problem is more suitable in situations where someone says sorry to you. They made a mistake, which you didn't like, and if they said sorry, you can say no problem. Some believe the response says the employee views the service as a chore that is taking them out of their way. So, let us have a closer look at it. That’s what I mean when I say it. I have written an anecdote concerning walking through in a snowstorm. The phrase is “no problem": Customer: 'Thank you.' When someone is thanking you for something, you can say you're welcome. How can I respond to him politely? ", is fine. Luckily, I have never confronted that situation. There’s a two-word phrase that tends to drive customer service experts, trainers, speakers, and thought leaders crazy, myself included. So the answer is "It depends". Thank you for your request. "No problem", or worse, "no worries," can make customers feel as though their gesture of appreciation was taken as an apology for bothering the service person. And the same goes for when you hold the door for someone and they say, “Thank you,” as they should, and you respond, “No problem.” It implies that they in no way inconvenienced you in making you wait to hold the door and that you’re happy to help. This is a broad question because we have no idea of the circumstances involved. What polite words should I use to go ahead with the current work? He said in the mail that he is "Sorry for the delay caused". An imagined scenario comes to my mind. A Case Against The Phrase 'No Problem' : 13.7: Cosmos And Culture Commentator Alva Noë says "no problem" is the wrong way to reply to an expression of … If the late response doesn't affect anything in a negative way, then just replying with "That's ok, no problem. No problem is quite an informal way of saying ‘you’re welcome’. But while “thank you” at least conveys appreciation, the response–whether “you’re welcome,” “my pleasure,” or “no problem”–doesn’t really add much. Hey, Judith. 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